Shipping & Delivery
At Aussie Opals, we prioritize efficient shipping and delivery services to ensure your seamless shopping experience. Here’s what you need to know:
- Shipping Rates
• Domestic orders incur a flat rate shipping and handling fee of $15 excluding GST.
• International orders are subject to a flat rate of $45.00 excluding GST, exclusive of any applicable taxes.
• If your country imposes import taxes, it is your responsibility to cover these charges. - Delivery Timeframe:
• Anticipate a delivery window of between 2 to 5 business days for domestic shipments.
• International delivery times can be provided upon request.
• Please allow extra time for items requiring bespoke jewelry and resizing. - Shipping Providers:
• For purchases exceeding $1500, Australia Post Platinum Express for domestic orders.
• While we reserve the right to adjust shipping options, rest assured that all shipments come with tracking and insurance coverage.
- Customized Shipping:
• Explore alternative shipping options by contacting us via email at [email protected].
• We’ll provide personalized quotes and comprehensive information tailored to your preferences.
Your satisfaction is our priority, and we’re committed to ensuring your purchases reach you safely and in a timely manner.