Shipping & Delivery

At Aussie Opals, we prioritize efficient shipping and delivery services to ensure your seamless shopping experience. Here’s what you need to know:

  1. Shipping Rates
    • Domestic orders incur a flat rate shipping and handling fee of $15 excluding GST.
    • International orders are subject to a flat rate of $45.00 excluding GST, exclusive of any applicable taxes.
    • If your country imposes import taxes, it is your responsibility to cover these charges.

  2. Delivery Timeframe:
    • Anticipate a delivery window of between 2 to 5 business days for domestic shipments.
    • International delivery times can be provided upon request.
    • Please allow extra time for items requiring bespoke jewelry and resizing.

  3. Shipping Providers:
    • For purchases exceeding $1500, Australia Post Platinum Express for domestic orders.
    • While we reserve the right to adjust shipping options, rest assured that all shipments come with tracking and insurance coverage.
  1. Customized Shipping:
    • Explore alternative shipping options by contacting us via email at [email protected].
    • We’ll provide personalized quotes and comprehensive information tailored to your preferences.

Your satisfaction is our priority, and we’re committed to ensuring your purchases reach you safely and in a timely manner.